Hello Beautiful, thank you for choosing Xplicit Hair Studio.  We strive to deliver exceptional customer service in a timely manner and we appreciate your cooperation. Below is our salon policy on our website just in case you didn't read it. By booking an appointment you agree to our salon policy.


BOOKING POLICY

Please be mindful that reserving an appointment removes the opportunity for another client to book on the date and time you select.  

First time clients a  50% deposit is required, clients will be invoiced and have until the end of that business day to submit the invoice, and once the invoice is received the appointment will be confirmed. The remaining 50%  will be due after the service is rendered. If  you decided not to show up, No call, No Show, No Rebook that day for your appointment you forfeit your deposit. Please read our cancellation policy.

CANCELLATION POLICY

If you need to cancel your appointment  please do so at least 24 hours before your scheduled time to avoid lost of deposit. The deposit will not be lost  if the appointment is rescheduled within at least 24 hours of your appointment. After 24 hours you will no longer be able to reschedule your appointment and the deposit can no longer be transferred or refunded. The policy is in place so we can allow other potential clients an opportunity to book an appointment.

TARDINESS

We pride ourselves on offering timely, outstanding services. We ask that you arrive 10-15 minutes early prior to your appointment. We know things happen, so if you are running behind please contact us and we can grace you an extra 15 minutes. However, we ask that you be on time so we can accommodate other guest in a timely manner. After 15 minutes, we reserve the right to cancel your appointment and charge 100% of the service. 

APPOINTMENT DAYS & TIMES: 

Tuesday, Wednesday, Thursday and Friday. (Tuesday's are reserved for services requiring 3+ hours or more. We take our last appointments on Wednesday at 3:30 pm and Thursday & Friday at 5:30 pm. All appointments are tentative if there is a conflict you will be contacted immediately, and if you have questions please call during business hours or leave a text .


Guest Policy

Due to limited space we can only provide seating for those receiving services.


ALLERGIES, MEDICAL CONDITIONS/MEDICATIONS

Please advise us of any illness, injury, or changes to your health status prior to any services being conducted. We cannot be held responsible if a client does not disclose pertinent health information.


Payments Accepted:

Visa, MasterCard or Cash


Hair Service information: 

Natural hair clients:  Remove protective styles and completely detangle hair Before appointment. NO exceptions!

Relaxed hair: Do not brush or scratch your scalp nor shampoo your hair 2 days prior to your appointment. And protective styles should be removed 2-3 days prior appointment.

Prices: All prices are a starting price which depends on length and thickness. Upon arrival a consultation will be done and at that time you will be informed of any changes.  

We have a right to refuse anyone services.