We are looking forward to taking care of you, here are some things to keep in mind when scheduling.
WE HAVE A 24 HOUR CANCELLATION POLICY. THIS POLICY PROTECTS OUR HARD WORKING STYLISTS AND ALLOWS US TO HAVE ENOUGH TIME TO FILL THE APPOINTMENT WITH ANOTHER GUEST ON OUR WAITING LIST. NO SHOW/LATE CANCELLATIONS WILL BE CHARGED 100% OF THE SERVICE THAT WAS SCHEDULED. Please note that canceling via social media OR voicemail is not acceptable for it may not be seen/heard in time. cancellations after business hours may be emailed and confirmed!
WE HONOR A 3 DAY REPAIR POLICY, ALL REPAIRS BROUGHT TO OUR ATTENTION WITHIN 72 HOURS PERIOD WILL BE REPAIRED FREE OF CHARGE, ANY REPAIRS REPORTED OR MADE AFTER THAT TIME FRAME WILL BE CHARGED A REPAIR FEE.
IF YOU CURRENTLY HAVE PRODUCT ON YOUR NAILS THAT NEEDS TO BE REMOVED PLEASE REMEMBER TO SCHEDULE A SOAK OFF (we do not remove dip powder or acrylics)
*if your appointment is not booked accordingly unfortunately we will not be able to accommodate.*
The LL Team