Your appointments are very important to SS77 HAIR STUDIO, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations.

STRICT AND ENFORCED 48 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked weeks ago.  Since the services are reserved for you personally, a  Cancellation fee will apply. We will be asking for a credit card to have on file.

- Less than 48-hour notice will result in a charge equal to 40% of the reserved service amount.

 - “NO SHOWS” will be charged 100% of the reserved service amount. 

- Appointments made within the 24 hour period need to cancel, the client then must cancel within 48 hours of appointment time which will result in a charge equal to 30% of the reserved service amount.

- Multiple services not canceled 48-hours in advance will be charged 100% of the reserved service amount.  50%  of your multiple services may be charged to your credit card to reserve the appointment time.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keep our schedule filled, thus better serving everyone. SS77 HAIR STUDIO policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

CONFIRMATION EMAILS

As a courtesy, we will EMAIL and tex you to confirm your service appointments prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to  avoid late arrivals, missed appointments and the cancellation fee.