THE LOFT BY GEORGE GARCIA WILL BEGIN TAKING APPOINTMENTS ON WEDNESDAY, JUNE 3.
Following the current guidelines outlined by the California Department of Health, all clients will be required to wear a mask throughout their entire appointment. If you do not bring a mask, we have a limited supply available for purchase ($3).
Upon arrival to the salon please disinfect your hands and phone with the hand sanitizer provided at the front desk. We will also have hand sanitizer available at each station for your use as needed.
During this time we will temporarily suspend our offering of beverages, reading material, and snacks during your service. Please feel free to bring your own water bottle, magazines, or other necessities if needed.
In order to limit the amount of people in the salon we have reorganized our waiting area to allow for any clients waiting for an appointment to safely socially distance. After sanitizing your hands and phone please have a seat and wait to be called.
We will have freshly sanitized linens and tools in sealed containers. All tools will be opened in front of you prior to their use and will be sanitized and disinfected immediately after each use.
After your service is complete we will collect your payment. If paying with credit or debit card, in order to minimize contact we we ask that you handle your card through the entire process (to include swiping through the card reader). We will then disinfect the payment screen before and after each transaction.
At this time, we ask that you be patient with us as we work to get everyone rescheduled. To make this process as fair as possible for everyone, we are currently prioritizing clients who had appointments cancelled between March 17 and June 3. If you had an appointment scheduled during this time we will be reaching out to you personally to reschedule.
ONLINE BOOKING WILL BE AVAILABLE FOR ALL CLIENTS BEGINNING ON TUESDAY, JUNE 15.
Prior to June 15 we will only be scheduling services for those who had cancelled appointments during the mandatory stay-at-home order.
To allow for the proper amount of time to clean and sanitize between clients we have completely reorganized our service menu:
- We have added more options for services that will allow us to cater to everyone's comfort level. This includes color only (no haircut, no blow dry) services as well as various service bundles.
- To help limit the number of people in the salon, we will only be booking one client per stylist at a time. When booking your appointment, please only choose ONE service (or service bundle) that best fits your needs.
- Please double check the service(s) you have selected prior to submitting your appointment. All clients will be charged for the services that are booked. Due to strict guidelines on appointment length and the number of people allowed in the salon we will not be able to modify any bookings on the day of service. This means that we will NOT be able to accommodate any add-on services at this time. Any on-site requests for additional services will need to be scheduled for another day. This also means that if part of a service bundle is refused that you will still be charged for the full price of all services booked.
- If you are in need of a color correction (or think you might be) please book a Color Correction: CONSULTATION appointment. During this appointment we will first conduct a virtual consultation via FaceTime before scheduling an in-person appointment. Because Color Corrections can be lengthy, this will help us to limit your time in the salon while being able to work with you to develop a plan and appointment schedule.
In the event that you are sick, feel like you may be getting sick, or have recently been around someone who was sick - PLEASE STAY HOME. There will be no hard feelings for any cancellations due to illness and we will work with you to get you rescheduled as soon as you are well.
Thank you for your patience and continued support as we navigate this new normal together. We can't wait to see you!
By booking an appointment I acknowledge that I have read and understood all of the above policies. I also understand that The Loft by George Garcia may revise, supplement or rescind policies, procedures or benefits described in the above guidelines, with or without notice.