Your credit card used to create an account and to reserve an appointment time is stored with our merchant services. Meaning that not one person at The Sly Fox has access to the information. It is 100% secure.
Some services are subject to deposit charges as we will call the day of or the following day you make your appointment to collect over the phone by credit card or you are more than welcome to do a cash deposit. These services include but not limited to Microneedling, Hydrofacial, Lash Extensions, Hot Stone Massage, Herbal Detox Wrap.
To avoid a cancellation or no show fee please read the cancellation policy:
To ensure that everyone's time and appointments are respected, we enforce a cancellation policy. If you need to cancel your appointment for any reason please contact us by email, phone or Facebook private meassage within 12 hours of your appointment time. Failure to inform your service provider within 24 hours of your scheduled appointment will result in a charge of $25 or 50% of your scheduled service. The charge will depend on which is greater.
In order to avoid any mix-ups or fees you will receive an appointment itinerary by email, text reminder within 24 hours of your appointment time as well as a confirmation call.
Please note that if you arrive late for your appointment, it is not guaranteed that you will receive the entire time initially allotted. If we are not scheduled directly after your appointment we would be more than happy to honor the initial time allotment. If you are late by fifteen minutes or more, it is considered a no show. No shows fall under the Cancellation Policy and you will have to reschedule your appointment along with an imposed No show fee of $25 or 50% of your scheduled service. The charge will depend on which is greater. No shows are not tolerated or overlooked.
We strive to make every appointment the most relaxing experience possible with the greatest results. These policies are in place to ensure that everyone's time is respected and all has a positive experience. Please refer to our website for booking parties larger than three, upon arrival and spa ediquite.