Please NOTE: Colour Appointments cannot be booked online due to the various questions our front line needs to ask in order to book these services for you.
To prevent double booking in our Spa and Spa rooms, online booking has been temporarily disabled for the 'majority' of Spa services. If you do not see the service you are looking to receive online, please give us a call and we would be happy to book this for you.
MISSED APPOINTMENTS & CANCELLATION POLICY
We understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please notify us at least 24 hours prior to your appointment time and we will gladly reschedule your reservation.
Please understand that when you forget about or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Our appointments are confirmed the day before because we know how easy it is to forget.
Because the service is reserved for you PERSONALLY a CANCELLATION fee will apply.
· In the event that the 24 hour cancellation fee is required, we will call you and request payment by phone. Once we receive the payment, we will be happy to schedule your next service.