24 hour cancellation notice is required if you are unable to keep an appointment. This provides our wait-list clients an opportunity to take your missed appointment.Cancellation fees are as follows:
More than 24 hrs notice: Service will be cancelled without a charge.
Less than 24 hrs notice: 50% of the service price will be charged.
Failure to show: The entire service price will be charged.
If you require any type of correction, please notify us within 72 hours. Any corrections must be done within 7 days of initial service and with the original stylist.
For new clients - If after three missed or cancelled appointments we will no longer be offering future bookings, due to the increased demand, pending waitlists and limited hours.