Thank you for choosing Phoenix Beauty Therapy. We know you have choices and we are grateful that you are choosing us. Please sign up or sign in to schedule your appointment with us. Then breathe and relax because it is all done.
We are located in the Kumeu Village
If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment you need to call the office at: (09) 412 5380. If we don't answer leave your information on our answering service.
CHILDREN UNDER THE AGE OF 13 ARE NOT PERMITTED DURING YOUR APPOINTMENT WITHOUT SUPERVISION- THIS MEANS ANOTHER PERSON (AGE 14 OR OLDER ) BESIDES YOURSELF. SUPERVISION IS NOT PROVIDED BY PHOENIX BEAUTY. PLEASE UNDERSTAND THAT HOT WAX, LASH TINT, GLASS, CANDLES, STAIRS, CORDS, WIRES, ETC.. ARE ON THE PREMISES AND ARE NOT CHILD PROOF.
Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your pleasure.
Your timely arrival is appreciated.
As a spa guest you are expected to:
Arrive on time or early for your appointment to enjoy the facility. We strongly suggest you prepare directions prior to leaving for your appointment.Know that you may be silent or talkative during your treatment.Please understand that the room must be prepared and used for the next client; so know that you must vacate the treatment room upon completion of service within a reasonable amount of time.Please do not bring children and leave them unattended, this is very disruptive to other people and unsafe for children.Share public space respectfully with other customers. When in common areas, such as the waiting room, please keep your voices down in consideration of fellow Wellness customers trying to relax.Give the therapist feedback as to your comfort and special troubled areas.Your therapist will keep your body draped during services and will only expose the area to be worked upon.Know that you are in a professional wellness therapy operation and do not expect anything other than therapeutic or spa service's.Allow the therapist to perform a service as reserved and timed.Relax?that's why you are in the spa in the first place.Know that any sexual solicitations will not be tolerated and we will report such actions to authorities.Give honest feedback to the therapist if you are unhappy with your treatment so she has a chance to correct things. If no feedback is given during your treatment we assume everything went well.