Cancellation Policy Summary

• 24-Hour Notice Required: Please cancel or reschedule appointments at least 24 hours in advance to avoid penalties.
• Confirmation: Text messages are sent 48 hours before your appointment. If not confirmed, your appointment may be cancelled. Please reply to confirm.
• Multiple Last-Minute Changes: If you cancel or reschedule more than once with less than 24 hours' notice, a deposit is required before booking again.
• No-Shows: Will be charged 50% of the service fee as a deposit for the next appointment

Late Policy

• Arriving late or more may lead to reduced service or rescheduling to other customers. Repeated lateness may be treated as a no-show.
• The salon values everyone’s time and aims to maintain a smooth experience for all clients.

• Double Appointments: If you accidentally book two appointments, call 416-538-1254 to resolve it  

Fix Policy

• If you are not satisfied with your haircut, perm, colour, you can request a free correction within 7 days.
• Fixes apply only to adjustments of the original service, not style changes.
• Additional services may require extra fees 

*Please contact the salon via call 416-538-1254 or Instagram only